Microdowell BAYCOM 2200 Series Manual de usuario descargar pdf (Pagina 11)

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WHAT IS BCM50/450? REFERENCE ARCHITECTURE MORE ABOUT BCM450

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Meet-Me Conferencing Larger conferences, more productive calls.

Intelligent Contact Center Directs clients to the right person quickly and efciently.

Unied Messaging Single-point access to voice, fax and email messages.

Message Forwarding

Forwards an email notication when a voice or fax message

arrives in a subscriber’s mailbox. Includes an option for

attaching a compressed WAV le of voice messages.

Auto Attendant

Answers calls 24/7 with personalized greeting and intelligent

routing to the appropriate employees.

Computer Telephony

Integration

Faster, more personalized customer service by routing relevant

caller information to an agent.

Activity Reporter

Provides statistical and graphical reports based on communication

logs for CCR, CDR, voicemail and hunt groups.

Advanced Paging

Productivity Pack

Note: Available in North America only.

Enables simple, one-button paging and text messaging

for pre-recorded announcements and messages, customer

assistance paging and scheduled announcements.

Applications

To a customer, the real value in a BCM

solution lies in the integrated business

applications.

With a simple keycode activation, SMBs can pick

and choose the applications that best suit the way

they do business. And with feature parity across

BCM50 and BCM450, there’s something for every

business of every size and vertical.

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Microdowell BAYCOM 2200 Series Manual de usuario Pagina 11